Last updated: October 10, 2026
Who we are
AscendaSoft is a family-owned and operated IT solutions, software resale, and services business based near Benson, North Carolina. Our website address is https://ascendasoft.com. In this policy, “AscendaSoft,” “we,” “us,” and “our” refer to our business. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information we collect
We collect information you choose to give us and limited technical information collected automatically:
- Contact and call request forms. When you use the forms on our Contact page or our free 15-minute call page, we collect your name and email address (required) and any optional details you provide, such as your company, phone number, and a description of your concern.
- Checklist download form. When you request our free cybersecurity checklist, we collect your name and email address so we can send it to you.
- Technical information. Like most websites, our hosting and security services may record your IP address, browser type, device information, and the pages you visit.
Please do not send passwords or other sensitive credentials through our forms.
How we use your information
- To respond to your inquiry, schedule a call or on-site review, and provide the services you request.
- To send you the checklist or other resources you asked for.
- To send occasional emails about tips, resources, or services, only if you have opted in to receive them.
- To protect our website from spam, abuse, and security threats.
- To understand how our website is used so we can improve it.
Emails and unsubscribing
We will only add you to marketing or newsletter emails if you opt in. Every marketing email we send includes a way to unsubscribe, and you can also opt out at any time by replying to any email from us or contacting us using the details below. Even after you unsubscribe, we may still reply to messages you send us or contact you about services you have requested.
Service providers that process data for us
Our website is hosted on WordPress.com, operated by Automattic. We use Jetpack, an Automattic service, for site features such as our contact forms, security, and site statistics. Form submissions are stored by Jetpack and delivered to our business email. We use Akismet, also an Automattic service, to check form submissions and comments for spam; to do this, information such as your name, email address, IP address, browser user agent, and the content of your submission may be sent to Akismet. You can read Automattic’s privacy policy at https://automattic.com/privacy/.
Our business email is provided by Google, so messages and form notifications you send us are stored in our Google account in accordance with Google’s privacy policy.
We do not sell your information
We do not sell, rent, or trade your personal information. We share it only with the service providers described above, as needed to operate our website and business, or when required by law.
Cookies and analytics
Our website uses cookies and similar technologies. Some are necessary for the site to work and stay secure; others help us understand how visitors use the site. Jetpack Stats provides us with aggregated information about page visits, and WordPress.com may set cookies for security, performance, and statistics. If you log in to the site, WordPress sets login cookies. You can control or delete cookies through your browser settings, though some parts of the site may not work properly if cookies are disabled.
Embedded content from other websites
Pages on this site may include embedded content such as images or videos from other websites. Embedded content behaves the same way as if you had visited the other website, and those sites may collect data about you, use cookies, and track your interaction with that content.
How long we keep your information
We keep form submissions and related emails for as long as needed to respond to you, provide our services, and maintain reasonable business records. If you ask us to delete your information, we will do so unless we need to keep it for legal, accounting, or security reasons.
Your choices
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it by contacting us using the details below.
Children’s privacy
Our website and services are intended for businesses and organizations and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will update the “Last updated” date at the top of this page.
Contact us
If you have questions about this policy or your information, contact AscendaSoft:
Phone: 919-915-0939
Email: ascendasoft@gmail.com
Benson, North Carolina